During thirteen years of growth, our managed services have expanded to support over 25,000 active monitoring probes in our clients’ infrastructure around the world.

With a bespoke, flexible approach, we work as an extension of your business operations. Over 75% of BSO clients choose to invest in our managed services, supported by our 24/7/365 technical engineering team.

Our experience ensures we can deliver first-class services irrespective of your IT complexity or needs. On average, our highest priority tickets are resolved in less than 2 hours and resolution for any priority level issue is less than 5 hours.

The result means improved operational efficiency and fully available IT capabilities that suit your business and add tangible value.

Our portfolio of managed services includes:

  • Auditing
  • Strategic and Technical Consultancy
  • Architecture Design and Consolidation
  • Project Management
  • Data Centre Migration
  • Network Monitoring
  • Dev-Ops as a Service
  • Service Desk
  • Infrastructure Online Health Check and Maintenance
  • Pro-Active Equipment Monitoring, Alerting and Resolution
  • 24/7/365 Technical Support

With passionate engineers at the core, BSO delivers a new standard of managed services.

Discover how we can better support your business.

SUMMARY

  • Super Fast Ticket Resolution
  • Strict SLAs
  • 75% Clients Choose Managed Services
  • Highly Qualified Engineers and Architects