SERVICES
During thirteen years of growth, our managed services have expanded to support over 25,000 active monitoring probes in our clients’ infrastructure around the world.
With a bespoke, flexible approach, we work as an extension of your business operations. Over 75% of BSO clients choose to invest in our managed services, supported by our 24/7/365 technical engineering team.
Our experience ensures we can deliver first-class services irrespective of your IT complexity or needs. On average, our highest priority tickets are resolved in less than 2 hours and resolution for any priority level issue is less than 5 hours.
The result means improved operational efficiency and fully available IT capabilities that suit your business and add tangible value.
Our portfolio of managed services includes:
- Auditing
- Strategic and Technical Consultancy
- Architecture Design and Consolidation
- Project Management
- Data Centre Migration
- Network Monitoring
- Dev-Ops as a Service
- Service Desk
- Infrastructure Online Health Check and Maintenance
- Pro-Active Equipment Monitoring, Alerting and Resolution
- 24/7/365 Technical Support
With passionate engineers at the core, BSO delivers a new standard of managed services.
Discover how we can better support your business.
SUMMARY
- Super Fast Ticket Resolution
- Strict SLAs
- 75% Clients Choose Managed Services
- Highly Qualified Engineers and Architects