• +44 20 7222 4555call
    • English
  • SUPPORT
  • Need Technical Support?

    Call +44 20 3608 9893 or log-in to your account to raise a support ticket.

    Log-in

logo
  • Services
    • Network Services
      • BSO Fibre Network
      • BSO RF (Radio-Frequency) Network
      • Ultra-Low Latencies – Fibre
      • Our Data Centres
    • Cloud Services
      • BSO Cloud Connect
      • BSO Cloud Onramps
    • Hosting Services
    • Managed Services
  • Industries
    • Finance
    • Enterprise
    • Digital & Ecommerce
    • Media & Broadcasting
    • Energy & Utilities
    • Wholesale
  • About
    • Company
    • Team
    • Careers
  • Insights
  • Contact

Home / Insights / BSO Covid-19 Business Continuity Plan November 2020

company-announcements

10 November 2020

BSO Covid-19 Business Continuity Plan November 2020

 

Dear BSO customers,

As the Covid-19 (coronavirus) pandemic continues and brings unprecedented and unexpected challenges to businesses and individuals worldwide, we would once again like to extend our thoughts to our customers, partners and vendors.

Some countries have entered another wave of the pandemic, others are coming out of a second lockdown. Wherever you are in the world, we want to reiterate that our commitment to deliver our network, cloud and hosting services to you remains the same. 

In line with our core values and in strict compliance with our Business Continuity Plan, our focus on protecting our employees, assuring the continuity of critical services from our vendors, and communicating transparently with our customers has positioned us to continuously deliver the services that you expect.

Our Covid-19 Business Continuity Plan globally has allowed us to ensure seamless operations throughout these challenging times, including provisions for ensuring all services remain fully operational and are equipped with the necessary resources and supplies. 

We have implemented several precautionary procedures that reflect the company’s focus on:

  • The health and safety of our customers, partners, vendors and employees
  • The continuity of our services
  • Compliance with governmental regulations and public health guidance currently in place to address the situation

These precautions include the following decisions to minimise the risk of impact around the globe as well as to keep our customers and employees safe:

  • Only business-critical BSO personnel is allowed on-sites. In line with Government advice, the majority of our people are working from home and are proficient in using virtual conferencing equipment to meet with customers and each other.
  • A rotate work-from-home policy for all non-essential personnel is implemented in order to ensure social distancing without impacting customer service or business processes.
  • Our employees who may experience flu and virus-like symptoms are asked to stay home.
  • An appropriate social distancing strategy within our facilities and offices following WHO recommendations is implemented.
  • International business travel has been limited.
  • Increase communication and coordination with our critical infrastructure, network, and cloud platform vendors relating to their expected deliverables.
  • Work with our key suppliers to ensure continuity and sufficient stock levels.
  • All office phones systems have been rerouted to ensure continuity.

In addition, BSO is closely following the recommendations of local governments and public health authorities: World Health Organization; Centers for Disease Control (CDC)

These actions enable BSO to maintain operational readiness and protect against service disruptions by minimising risk to employees and business associates. We’re continually reviewing and adapting our plans and will keep you informed of any significant changes to these guidelines and procedures.

If you have any questions regarding our response to the coronavirus, please contact your sales representative.

We greatly appreciate your understanding and cooperation throughout this current situation and we thank you for your continued trust and confidence in BSO.

Michael Ourabah
BSO Chief Executive Officer

Related News

  • News
    8 December 2020

    Press Release: BSO Creates Bespoke Ultra Low Latency Cloud Connectivity Service for CryptoStruct GmbH

    View more
  • News
    27 October 2020

    Fin du Privacy Shield Etats-Unis-U.E, quelles alternatives pour votre infrastructure IT?

    View more
  • News
    14 October 2020

    BSO has launched its new ultra low latency network between London and South Africa

    View more
View more

Services

  • Network Services
  • Cloud Services
  • Hosting Services
  • Managed Services

Industries

  • Finance
  • Enterprise
  • Digital & Ecommerce
  • Media & Broadcasting
  • Energy & Utilities
  • Wholesale

About

  • Company
  • Team
  • Careers

Insights

  • News
  • Blog
  • Events

Connect with us

  • twitter_icon
  • linkedin_icon
  • youtube_icon
  • email_icon

© 2021 BSO All rights reserved / Terms of Use / Privacy Policy / Cookie Policy

Support

Terms of Use

Privacy Policy

Cookie Policy

  • CONNECT

  • twitter_icon
  • linkedin_icon
  • youtube_icon
  • email_icon

© 2020 BSO All rights reserved

NEWSLETTERSIGNUP

Newsletter Signup

To keep up to date with the latest news and insights, sign up to our newsletter today.

  • This field is for validation purposes and should be left unchanged.

By subscribing, you are accepting and consenting to the practices described in our Privacy Policy.